Dynojet remains committed to the needs of the Powersports and Dyno community. While taking the appropriate precautions for the safety and well-being of our customers and employees, we are continuing to fulfill all orders and support our customers. Additionally, we are extending our return policy at this time.
We are here for all your Powersports/Dyno needs and are shipping out orders as usual!
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Returns and Refunds Policy

Effective date: October 24, 2019

Thank you for shopping at Dynojet Research.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 30 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 30 days
  • The product is in its original packaging
  • The product isn't used or damaged
  • You have the receipt or proof of purchase
  • You obtained a Return Merchandise Authorization Number (RMA #) from us

Products that do not meet these criteria will not be considered for return.

To obtain a Return Merchandise Authorization Number (RMA #), contact us:

Send the product with its original packing and the receipt or proof of purchase and the RMA number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:

Dynojet Research, Inc.
ATTN: Warranty/Returns
2191 Mendenhall Drive
Suite 105
North Las Vegas, Nevada 89081

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Dynojet Research.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Digital products

We do not issue refunds for digital products once the order is confirmed and the product is sent.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us: